Water Treatment & Filtration FAQs

Frequently asked questions

Pristine has a vast product portfolio which allows Pristine Environmental Solution’s water experts to ensure your home is equipped with a custom solution to address your water quality concerns and to make sure we find the proper system to fit your home.

Pristine strategically works with our lenders to provide affordable payment options with low monthly payments and zero prepayment penalties.

Your public water authority does the best it can to provide you with potable water. However, water passing through a series of pipes to reach your home may contain sediment. Therefore, a sediment reduction filter is advisable on the incoming water line. Our whole house filtration systems help protect washers and seals from premature wear, help prevent aerators and valves from plugging, and help keep your water heater from collecting excessive sediment. Keep in mind, contaminant levels may vary depending on the season or the weather. Additionally, in the case of lead, the contaminant may not be accurately represented in water quality reports, as it may originate in a home piping system. Additionally, if you do not care for the taste of your home’s tap water, a drinking water Reverse Osmosis Filtration System can help make a difference. see Reverse Osmosis page.

The contaminants that may be in your water vary depending on the area and city you live in as well as the age of your home/plumbing. This is why Pristine offers a Water Test consultation. One of our highly trained technicians are sent out to your home with a portable lab and can run a series of tests to find out what exactly is in your water. Pristine’s water technicians are able to test for up to 10 different contaminants from things like fluoride, arsenic, chlorine, & more. See the Test My Water Page.

Some reasons your water has a bad taste or smell are the presence of chlorine or chlorine compounds, the interaction of chlorine with of organic matter in your household plumbing system and/or the mineral or dissolved solids content in the water. A point of use activated carbon water filtration system will reduce most chlorine taste and odors from your tap water but will not address the mineral content. To lower mineral content, you should consider a reverse osmosis system. see Reverse Osmosis Page.

In addition to being expensive, bottled water can have serious environmental effects. Less than 1 in 4 of the 50 billion plastic water bottles purchased in the United States every year is recycled. That’s roughly 38 billion plastic bottles heading to landfills every year. Additionally, about 25 percent of all bottled water is taken from municipal water sources and then filtered in a plant, typically via reverse osmosis. A large portion of the remaining bottled water is actually just bottled tap water. The only way to ensure that your actually drinking true purified water is to install a Reverse Osmosis system in your home. see Reverse Osmosis page.

The easiest way to recognize the presence of hard water chemicals in water is the spotting or scaling left behind on faucets, glassware and counter tops when water dries. This is due to the minerals in the water being left behind as the water evaporates. On your dishes, this is just an inconvenience; the same process can have a much more damaging effect on your fixtures, clothing, appliances and your plumbing system. The most effective solution for hard water staining and scaling is to reduce calcium and magnesium from the water, making it “soft”, using the “ion exchange” method. The hard water goes through a tank filled with beads made from a special resin. These beads have a negative electrical charge. The calcium and magnesium molecules, called “ions”, have a positive charge. The positively charged “hard water” mineral ions stick to the resin beads and are replaced with either sodium or potassium. The water leaving the tank is now “soft”. see Water Softener Page.  A water softener system is commonly connected to the water line as it enters the home to provide a whole house solution to all points of use.

THE MAINTENANCE VARIES DEPENDING ON THE TYPE OF EQUIPMENT AND SPECIFIC BRAND AND MODEL YOU PURCHASE; AS WELL AS WATER USAGE IN THE HOME. ALL MAINTENANCE REQUIREMENTS ARE EXPLAINED DURING THE INITIAL CONSULTATION. IF YOU CURRENTLY HAVE A SYSTEM IN YOUR HOME ALREADY AND HAVE ANY QUESTIONS REGARDING THAT SPECIFIC MODEL. PLEASE FEEL FREE TO CONTACT OUR OFFICE.

Pristine’s service department will send out reminders via mail when its time for your systems regular routine maintenance, Along with a auto prerecorded phone call reminder.

We are true to ourselves, and commit to always perform at our best.

We believe in outstanding service. Not because we say it, but because we work hard at it. We are dedicated, committed and focused. We believe that every customer is just as important as the last. We strive for excellence through our stead fast integrity, operational excellence, shared culture and ethics.